Shipping & Return Policy

Thanks for shopping at Awesome Skulls Store
If you are not entirely satisfied with your purchase, we're here to help.
If you doesn't receive your package after etimated delivery time, please contact us for support. For all unsatisfied orders, we could resend/refund order. Customer pleasing is our happiness.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping time:
From warehouse in US/CA: 3-5 business days.
From warehouse outside US/CA: 12-20 business days.

Eligiblity window:
To qualify for a return, items must be received back to our address within 30 days of your original order shipment date (as printed on your packing slip). Exchanges must be received within 30 days. Returns will have the shipping fee deducted. We recommend the package sent via a trackable method. In the event of lost packages without a tracking number we won't be able to issue the refund.

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned  item. 
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Item not eligible for refund or store credit:
  • Customized items or engraved items or print on demand items.
  • Returns received in damaged/worn condition.
  • Returns received after 30 days of the original order shipment date.
  • Shipping charges, except in cases where we have made a shipping error.
Packaging requirements:
Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit. Please note gifts must be returned together with the original order to receive a full product refund on your order. 

Cancellation order:
Please contact us ASAP if you want to cancel an order.
For orders have been sent out for delivery, the cancellation depend on logistics status.
For print on demand products, we do not offer a cancellation if it have been sent out for shipment. We offer to refund 70% order value if the package haven't sent out yet.

Contact Us
If you have any questions on how to return your item to us, contact us.

Contact us