FAQs



WHEN WILL YOU SHIP MY ITEMS?

 You will then receive notification of both processing and shipment. In many instances, we are shipping from our warehouses in either the US or Asia. If from US, please expect 3-5 business days. from Asia, please expect 12 - 20 days to receive your order. 

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. awesomeskulls.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Awesomeskulls.com will not be held responsible for customs taxes.

WHEN WILL MY ITEMS ARRIVE?

Items should be received within 3-5 business days (orders in US) , 12-20 business days (orders outside US) .

DO YOU PROVIDE CUSTOMIZED DESIGNED SERVICE?

Yes, we can customized for some products. 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us (support@awesomeskulls.com).

DO YOU SHIP OUTSIDE THE UNITED STATES?

We ship to worldwide.

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works. 

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our wholesalers or from competitor analysis.

WHAT IF THERE WAS SOMETHING WRONG WITH MY ORDER?

Please contact us right away so we can make things right.

DO YOU SELL WHOLESALE?

Yes. Email us for details (support@awesomeskulls.com).